Frequently Asked Questions

We support all major streaming services including Spotify, Apple Music, Amazon Music, Tidal, Deezer, YouTube Music, SoundCloud, Qobuz, Line Music, and Pandora. You can move your library, playlists, albums, and liked songs easily between any of these platforms.

Yes! PlaylistGo is built for bulk transfers. You can select and move your complete music library — including all playlists, albums, and liked songs — in one smooth operation. Most transfers complete in minutes, not hours.

You determine the destination during the transfer process. You have three options: create a brand-new playlist, select an existing folder in your library, or merge the tracks into one of your current playlists on the target service.

We maintain a 99.2% transfer success rate. Our advanced matching algorithm uses multiple data points — including track title, artist, album, and ISRC code — to ensure your songs transfer accurately.

Unmatched songs are clearly marked in the transfer results. You can review these tracks and manually search for alternatives in your destination service, or export them as local files (M3U, Excel, TXT, and more) for easy review and backup.

Yes! Instead of logging in, you can copy and paste a playlist URL into the text box and click "Parse" to load it for transfer — no account login required.

Definitely. PlaylistGo bridges your local music collection with streaming platforms. Import playlists from M3U, M3U8, PLS, XSPF, XML, CSV, XLS, XLSX, JSON, and TXT files directly into Spotify, Apple Music, and other supported services.

Yes! Beyond platform transfers, you can export your playlists to local files in multiple formats including M3U, M3U8, XSPF, XML, CSV, XLS, XLSX, JSON, and TXT — perfect for safekeeping, analysis, or use with other media players.

We offer a free trial (up to 10 tracks per playlist) so you can verify the service works for you before committing. For unlimited transfers and all advanced features, affordable one-time purchase and subscription options are available.

You can cancel auto-renewal at any time. If the cancellation link in your purchase confirmation email isn't working, simply email us with your order details and we'll process the cancellation immediately.

As a desktop app, PlaylistGo handles large libraries far more reliably — transfers are stable and won't drop out mid-way. It also matches songs more accurately with a 99.2% match rate, so you won't get wrong versions or corrupted metadata. On top of that, we support more local file formats for greater flexibility.

You can contact our support team at [email protected] for direct assistance with any transfer issues. We're committed to responding promptly and resolving your issue as quickly as possible.