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Frequently Asked Question

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Absolutely. Your data is encrypted and only used during transfer, with 100% data privacy guaranteed.

We support all major platforms: Spotify, Apple Music, YouTube Music, Amazon Music, Tidal, and Deezer.

You determine the destination during the transfer process. You have three options: you can create a brand-new playlist, select an existing folder in your library, or simply merge the tracks into one of your current playlists on the target service.

Yes! Unlike manual methods, PlaylistGo's batch processing lets you move your complete library - including all playlists, albums and liked songs - in one operation. Most transfers complete in minutes, not hours.

Yes! Instead of logging in, you can copy and paste a playlist URL into the text box and click "Parse" to load it for transfer.

Yes! PlaylistGo ensures your playlists transfer seamlessly while preserving structure, order, and metadata for a smooth, reliable experience.

Unmatched songs are clearly marked in the results, giving you full control to search for alternatives in your destination service. You can also export unmatched tracks as local files in formats such as M3U, Excel, or TXT for easy review and backup.

Absolutely! PlaylistGo allows you to import local playlist files directly into streaming services like Spotify and Apple Music, bridging the gap between your local music library and your streaming accounts.

PlaylistGo supports 10 formats: M3U, M3U8, PLS, CSV, XLSX, XLS, JSON, XML, XSPF, and TXT.

Yes! This is a key advantage. Export your playlists to 10 formats including M3U, CSV, XML and JSON - perfect for safekeeping, analysis, or use with other media players.

You can backup your playlists from any service to your local computer. Supported export formats include M3U, M3U8, PLS, XSPF, XML, CSV, XLSX, JSON, and TXT, ensuring compatibility with various media players and for safekeeping.

Yes! The free trial lets you convert the first 10 files of each playlist to evaluate the software before purchasing. For unlimited transfers, affordable one-time purchase and subscription options are available.

You can cancel auto-renewal at any time. If the cancellation link in your purchase confirmation email isn't working, simply email us with your order details, and we'll process the cancellation immediately.

We're here to help! Please contact our dedicated support team at [email protected] for prompt assistance with any transfer issues.

Need help? Our team is ready to do it for you

Need help with anything at all — missing tracks, tricky platforms, privacy concerns, or just didn’t find the answer in our FAQ? Email us and our team will get back to you within 24 hours.