Free Download

Contact PlaylistGo Support

Home Contact Us

Contact Info

For the fastest, personalized response, please use the contact method below. Our dedicated support team is happy to help and typically responds to all inquiries within 24 hours.

PlaylistGo

Westin Centre, 26 Hung To Road,
Kwun Tong, Hong Kong

Email Address

[email protected]

Follow Us On

Frequently Asked Questions

How quickly will I receive a response?

We typically respond within 24 hours during business days. Priority support users receive faster responses.

How do I report a bug?

Please Open PlaylistGo, tap Menu, then select Feedback to access the feedback page. For the fastest help, include your system details, a clear description of the issue, and attach the logs.

Do you offer phone support?

Currently, we provide support via email only. This allows us to give detailed, documented responses to complex issues.

What is your refund policy?

Please refer to our dedicated Refund Policy page for detailed information regarding cancellations and refunds for our services.